Data We Collect and Why We Collect It
We collect information in three ways. First, you give it to us directly — your name, email, contact number and payment details when you open an account or link a wallet like Touch 'n Go eWallet or Boost. Second, we collect it automatically when you use
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the site — device type, browser session data, and pages visited, so we can keep the mobile experience consistent whether you are in Kota Bharu or logging back in from a different phone. Third, payment processors like GrabPay share transaction confirmations with us so we can
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credit your account correctly and reconcile withdrawals. We do not use your data for any purpose outside operating your account, processing payments, preventing fraud, and meeting any obligation that applies under Malaysian law. Access to your data inside our systems is restricted to staff who need
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it to do their job. We do not sell, rent, or trade your personal information to outside parties for marketing. Retention periods vary by data type: active account data is kept while your account remains open; transaction records are held for as long as required under
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applicable local law; session logs are deleted on a rolling basis. Your use of this platform is subject to local law, and access is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.